Effective Date: January 3, 2026

At InQorio, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make purchases, or interact with our services. We comply with privacy laws in the USA, the European Union (GDPR), and Bangladesh.

Information We Collect

When you use our services, we may collect the following types of information:

a) Personal Information

  • Name, email address, phone number, and shipping/billing address

  • Payment information (processed securely through our payment gateways; we do not store full card details)

  • Account login information, if you create an account

b) Non-Personal Information

  • IP address, browser type, device type, and operating system

  • Browsing behavior on our site (pages visited, clicks, time spent, etc.)

  • Cookies and similar tracking technologies

c) Information from Third Parties

  • Social media accounts (if you log in via social login)

  • Marketing data from trusted third-party sources

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your orders, promotions, and offers

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

For users in the EU, we rely on your consent, contractual necessity, or legitimate interest as our legal basis for processing your data under GDPR.

Sharing Your Information

We may share your data with:

  • Service Providers: Payment processors, shipping companies, IT service providers

  • Legal Authorities: When required by law or to protect our rights

  • Marketing Partners: Only if you have opted in

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze website traffic, and provide personalized advertising. You can manage your cookie preferences in your browser settings.

For EU users, we obtain explicit consent before storing non-essential cookies.

Your Rights

a) USA Users

  • Right to opt-out of marketing emails (via unsubscribe link)

  • Right to access your personal data

b) EU Users (GDPR)

  • Right to access, correct, delete, or restrict processing of your personal data

  • Right to withdraw consent at any time

  • Right to data portability

  • Right to lodge a complaint with a Data Protection Authority

c) Bangladesh Users

  • Right to access and correct your personal information

  • Right to lodge complaints under the Bangladesh Digital Security Act, 2018, if privacy rights are violated

To exercise your rights, please contact us.

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods:

  • Customer accounts: until deleted by the user

  • Transaction records: 5–7 years (for tax and legal purposes)

  • Marketing data: until consent is withdrawn

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, no system can be guaranteed 100% secure. By using our services, you acknowledge this risk.

Children’s Privacy

Our website is not intended for children under 13 (USA), under 16 (EU), or under 13 (BD). We do not knowingly collect personal information from children.

If you believe we have collected such data, contact us to have it deleted.

International Data Transfers

If you are located outside of Bangladesh or the USA, your data may be transferred and processed in countries with different data protection laws. We ensure appropriate safeguards are in place, including standard contractual clauses for EU users.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated effective date.

Significant changes will be communicated via email or website notice.

Contact Us

If you have any questions or concerns about this Privacy Policy, data handling, or exercising your rights, contact us.